Terms Condition

KITAB MCQ

Terms & Condition

Welcome to KITABMCQ.com. These Terms & Conditions govern your access to and use of our website, products, services, online test series, and related educational resources.

By accessing, browsing, creating an account, placing an order, or using any service on KITABMCQ.com, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.


1. About KITABMCQ.com

KITABMCQ.com is an educational platform providing government-exam preparation resources, including:

  • Printed government-exam preparation books
  • Online MCQ test series
  • Mock tests
  • Subject-wise tests
  • Practice sets
  • Book + Test bundles
  • Customized/personalized books
  • Free tests and practice resources

Our initial focus is on government-exam aspirants in Gujarat, with plans to expand our services across India.


2. Eligibility

By using KITABMCQ.com, you confirm that:

  • The information provided by you is accurate and complete.
  • You have the legal capacity to enter into these Terms & Conditions.
  • You will use the website only for lawful purposes.
  • You will not use the website to violate any applicable law or regulation.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.


3. Account Registration

Certain services, particularly online test series, may require you to create an account.

You are responsible for:

  • Providing accurate registration information.
  • Keeping your login credentials confidential.
  • Maintaining the security of your account.
  • Not sharing your account with another person.
  • Informing us if you believe your account has been accessed without authorization.

Your account may be used to manage purchases, online test access, attempts, results and other services associated with your KITABMCQ.com account.


4. Products and Services

KITABMCQ.com may offer physical and digital educational products.

Printed Books

Product information may include:

  • Book title
  • Examination
  • Subject
  • Language
  • Edition
  • Author/publisher
  • Page count
  • Price
  • Stock availability
  • Shipping information

Product details, availability and prices may change from time to time.

Online Test Series

Online test series may include:

  • Full mock tests
  • Subject tests
  • Practice sets
  • MCQ questions
  • Time limits
  • Negative marking
  • Results and explanations
  • Defined validity or attempt limits, where applicable

The exact features, number of tests/questions, validity, attempts and rules applicable to a particular test series will be displayed on its product page before purchase. The website specification similarly requires these details to be clearly presented for paid test-series products.


5. Book + Test Bundles

KITABMCQ.com may offer products combining a physical book with online test-series access.

The relevant product page will specify:

  • What physical product will be shipped
  • What online test access is included
  • When online access becomes available
  • Any applicable conditions

The physical and digital components may be fulfilled separately.


6. Customized / Personalized Books

For customized or personalized books, you may be required to provide information such as:

  • Candidate name
  • Examination
  • Language
  • Subject selection
  • Personalization instructions

You are responsible for ensuring that all information submitted for customization is correct.

Once an order is submitted, changes may be limited depending on the production status of the customized product.

Customized-book orders may have specific production, correction, cancellation and return conditions displayed before payment.


7. Prices and Payments

All product prices displayed on KITABMCQ.com are subject to change without prior notice.

We may offer discounts, promotional prices or special offers from time to time. Unless otherwise stated, promotions may be subject to specific conditions.

Payments may be processed through third-party payment gateways.

For security purposes, KITABMCQ.com does not intend to store complete payment-card information or payment credentials on its own systems.


8. Order Acceptance

Placing an order on KITABMCQ.com does not necessarily mean that the order has been accepted.

We reserve the right to:

  • Accept or decline an order.
  • Cancel an order where necessary.
  • Correct pricing or product-description errors.
  • Cancel orders affected by stock or technical errors.
  • Contact you for additional information where reasonably necessary.

If an order is cancelled after payment has been successfully received, any applicable refund will be handled according to our Return, Refund and Cancellation Policy.


9. Shipping and Delivery

Physical products are shipped to the address provided during checkout.

You are responsible for providing a complete and accurate:

  • Name
  • Address
  • Mobile number
  • City
  • State
  • PIN code

Delivery timelines may vary depending on location, courier availability, weather, operational conditions and other circumstances outside our direct control.

Shipment tracking information may be provided where available.


10. Online Test Access

After successful payment verification, eligible customers may receive access to the purchased online test series through their account.

You must not:

  • Share your test-series login with another person.
  • Sell or transfer your test access.
  • Copy or redistribute questions.
  • Record, reproduce or commercially exploit test content.
  • Attempt to bypass access restrictions.
  • Use automated tools to extract test content.

The website architecture is designed so that paid test access is linked to the customer’s account and granted after verified payment.


11. Educational Content and Accuracy

KITABMCQ.com aims to provide useful and exam-relevant educational resources.

However, examination syllabi, patterns, rules, dates and official requirements may change.

We do not guarantee that:

  • A particular question will appear in an actual examination.
  • A particular book or test series will result in selection.
  • Any candidate will achieve a specific examination score.
  • Any candidate will obtain a government job or examination rank.

Our content is intended as a preparation and practice resource and should not be treated as a guarantee of examination success.

Where applicable, exam-related information should be checked against the relevant official examination authority.


12. Intellectual Property

Unless otherwise stated, the content available on KITABMCQ.com, including:

  • Website design
  • Logos and branding
  • Text
  • Graphics
  • Images
  • MCQ questions
  • Explanations
  • Test content
  • Original educational materials
  • Product descriptions

is owned by, licensed to, or otherwise lawfully used by KITABMCQ.com and is protected by applicable intellectual-property laws.

You may use purchased educational content only for your personal, non-commercial preparation.

You may not reproduce, copy, distribute, resell, publish, upload or commercially exploit our proprietary content without prior written permission.


13. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to any account or system.
  • Copy or redistribute paid MCQ/test content.
  • Share paid test-series credentials.
  • Scrape or automatically collect website content without permission.
  • Upload malicious files or code.
  • Interfere with website security or functionality.
  • Misuse promotional offers.
  • Submit false or misleading information.
  • Attempt to manipulate test results or access restrictions.
  • Resell products or digital access without authorization.

We may suspend or terminate access where we reasonably believe these Terms have been violated.


14. Refunds, Returns and Cancellations

Returns, refunds and cancellations are governed by our separate Return, Refund and Cancellation Policy.

Digital test-series purchases may be subject to separate Test Access and Digital Refund Policy terms.

Please review the applicable policy before purchasing.

The website structure provides separate policies for shipping, returns/refunds/cancellations and digital test access/refunds.


15. Website Availability

We aim to keep KITABMCQ.com available and functional, but we do not guarantee uninterrupted or error-free availability.

The website may occasionally be unavailable because of:

  • Maintenance
  • Technical problems
  • Server issues
  • Security incidents
  • Internet/network problems
  • Third-party service interruptions
  • Events outside our reasonable control

We may modify, suspend or discontinue any part of the website or service when reasonably necessary.


16. Third-Party Services

KITABMCQ.com may rely on third-party services for functions such as:

  • Payment processing
  • Shipping
  • Website hosting
  • Email communication
  • Analytics
  • Security
  • Other technical services

Your use of third-party services may also be subject to their respective terms and policies.


17. Limitation of Liability

To the maximum extent permitted by applicable law, KITABMCQ.com shall not be responsible for indirect, incidental, consequential or special losses arising from the use of our website or services.

We are not responsible for losses arising from:

  • Incorrect information provided by a customer.
  • Failure to maintain account security.
  • Internet or network interruptions.
  • Third-party payment or delivery failures.
  • Examination authority changes.
  • Examination cancellations or postponements.
  • Changes in syllabus or examination patterns.
  • Unauthorized sharing or misuse of account credentials.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.


18. Indemnification

You agree to indemnify and hold harmless KITABMCQ.com, its owners, employees, service providers and associated parties from claims, losses or expenses arising from your:

  • Violation of these Terms.
  • Misuse of the website.
  • Unauthorized use of our content.
  • Violation of another person’s rights.
  • Fraudulent or unlawful activity.

19. Privacy

Your use of KITABMCQ.com is also governed by our Privacy Policy, which explains how we collect, use, store and protect personal information.

Please review our Privacy Policy before using our services.


20. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes may be made to reflect:

  • New products or services
  • Changes to website functionality
  • Operational changes
  • Changes in applicable laws or regulations
  • Improvements to our policies

The updated version will be published on this page with a revised Last Updated date.

Your continued use of KITABMCQ.com after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to KITABMCQ.com and its services shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Kachchh, Gujarat, India.


22. Contact Us

For questions regarding these Terms & Conditions, please contact:

KITABMCQ.com

Address:
6520/139/2, Sahjanand Nagar,
Mandvi, Kachchh, Gujarat – 370465, India

Email:
info@kitabmcq.com

Phone / WhatsApp:
+91 89800 60700

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